Setting A New Standard: CPBS Praised for Best Practice in NDIS Audit

Imagine being told by an independent panel of experts that your work isn’t just meeting expectations it’s setting the benchmark for best practice in Australia. At CPBS that’s what we have achieved through our recent NDIS audit.

The audit assessed our capacity to deliver Early Childhood Supports (Module 3 of the NDIS Practice Standards), and of the 18 modules audited, 12 were rated at best practice level, which is an extraordinary recognition of our team’s dedication, innovation, and commitment to families.

Here is what Assured Auditing, Approved NDIS Quality Auditors said about our services and interaction with families and behaviour support:

“It is the belief of the audit team that CPBS is a benchmark service that has a stated goal of being the best practice for behaviour support and early intervention in Australia. If that goal has not already been achieved it is readily within the grasp of the CPBS Team.”

“Audit evidence confirmed that CPBS not only met but exceeded expectations by embedding validated practice, family-driven planning, and research translation into measurable functional outcomes.”

“The audit team were highly impressed with the commitment of CPBS in meaningfully engaging with participants and their representatives in seeking service feedback and improvement and are recommending best practice in this area.”

“Best practice was observed in CPBS’s ability to embed inclusion across family, community, and natural environments, with evidence showing that children were not only present but actively engaged and supported to build confidence, skills, and independence.”

We’re honoured by this recognition, achieved through collaboration with our participants, families, and team. Being seen as a benchmark in behaviour support reflects our commitment to evidence-based practice, inclusive planning, and continuous improvement. At CPBS, caring is a matter of action, and every action should move us closer to a more inclusive, empowering future.

Here is what Assured Auditing, Approved NDIS Quality Auditors said about our training and staff:

“CPBS has made a very significant resource commitment to professional supervision and staff development to deliver cutting edge services.”

“The CEO is recognised internationally, as is CPBS, as experts in non-aversive positive behaviour support planning.”

“The audit team are of the opinion that the level of training and support is of the highest professional standards.”

“The Chief Executive Officer, a key sector leader, noted that CPBS not only aligns with but exceeds the NDIS Practice Standards, describing its work as landmark and driven to lead by example across the PBS field.”

We’re proud to be recognised for our commitment to professional development, sector leadership, and world-class training. CPBS continues to lead by example in non-aversive positive behaviour support, exceeding NDIS Practice Standards. With visionary leadership and a skilled team, we remain driven to deliver cutting-edge, landmark services that improve lives.

Here is what Assured Auditing, Approved NDIS Quality Auditors said about our commitment to reducing and eliminating restrictive practices:

“CPBS evidences a significant commitment to reducing and eliminating restrictive practices and to giving voice to the participants experience in the application of early interventions, behaviour support plans and restrictive practices.”

We’re proud to be recognised for our commitment to reducing restrictive practices and amplifying participant voices. This reflects our vision to see a community free from restrictive practices and supports our mission to empower people through non-aversive behaviour support.

At CPBS, we are incredibly honoured and proud of our dedicated team and the high standards we uphold. We believe that caring is a matter of action, and every action we take is grounded in our core values: Ethical practice, Integrity, Trust, Quality, and Advocacy.