CPBS Help & Information
Frequently Asked Questions
Find practical answers about referrals, NDIS funding, provider endorsement and accessing CPBS services.
Accessing CPBS Services
Answers to common questions about beginning services with CPBS.
How do I start?
Simply complete the online referral form and our team will contact you.
Is CPBS a registered NDIS provider?
Yes. CPBS is a registered NDIS provider.
NDIS Provider Number: 4050030896
Where can I find CPBS endorsement details?
The details you may need when endorsing CPBS are:
- Organisation: JACKG Trust T/as The Centre for Positive Behaviour Support
- NDIS Provider Number: 4050030896
- ABN: 90 887 416 066
I do not have an NDIS plan. Can I still access services?
Yes. Behaviour Support services can be privately funded.
Where appropriate, a Behaviour Support Practitioner may also provide recommendations or reports to assist with future NDIS funding considerations.
How much will Behaviour Support or Psychology services cost?
CPBS aligns NDIS-funded services with applicable NDIS pricing arrangements and price limits.
You can review current pricing information through the NDIS Pricing Arrangements .
Information for NDIS Endorsement
Keep these details available when speaking with the NDIS or establishing a provider relationship.
NDIS Provider Endorsement
Information for participants who need to establish CPBS as their Behaviour Support provider.
I'm on the PACE system. How do I authorise CPBS?
Call the NDIS on 1800 800 110 and advise that you would like to endorse The Centre for Positive Behaviour Support – CPBS as your service provider.
Have the following details available:
- Company: JACKG Trust T/as The Centre for Positive Behaviour Support
- Trading Name: The Centre for Positive Behaviour Support – CPBS
- NDIS Provider Number: 4050030896
- ABN: 90 887 416 066
Where applicable, advise the NDIS representative that the provider relationship should align with your plan dates.
How do I accept CPBS as my Behaviour Support provider online?
- Sign in to your myGov account.
- Open the linked National Disability Insurance Scheme service.
- Navigate to the Relationships or Requests to Share area.
- Locate the pending CPBS provider request.
- Review the provider details and relevant dates.
- Select Accept to establish the provider relationship.
How do I endorse CPBS as my Behaviour Support Provider?
You can establish the provider relationship through your NDIS participant portal where available, or contact the NDIS directly on 1800 800 110 .
You will need CPBS's provider details shown above.
Funding & Reviews
What funding categories can be used with CPBS?
Depending on the participant's NDIS plan and service needs, relevant funding may include:
- Improved Relationships / Behaviour Support for Behaviour Support assessment, planning and implementation.
- Improved Daily Living may support assessment, recommendations and skill development where appropriate and consistent with the participant's plan.
I would like to apply to increase my NDIS funding. Can CPBS help?
Where clinically appropriate, a Behaviour Support Practitioner may assess a participant's needs and circumstances and provide reports or recommendations that can contribute to an NDIS funding review.
Our Services
Do you offer Psychology services?
Yes. CPBS provides Psychology assessment and intervention services for children, adolescents and adults.
You can learn more on our Psychology Services page .
What is Positive Behaviour Support?
Positive Behaviour Support is an evidence-based, person-centred approach that seeks to understand why behaviour occurs and develop strategies that build skills, support independence and improve quality of life.
Learn more on our Positive Behaviour Support page .
Does CPBS provide Telehealth services?
Telehealth may be available for selected services depending on the participant's needs, location, practitioner availability and clinical suitability.
Need More Information?
If you cannot find the information you need, contact our Intake Team or complete a referral to discuss accessing CPBS services.